The Loss Prevention Investigator – Atlanta Georgia

            A retail loss prevention investigator is responsible for ensuring that a company’s shrink is kept under control. Now, there are many different causes of shrink and therefore the job is multi-faceted. The first, and most recognizable, form of shrink is from external theft, or shoplifting. The loss prevention investigator is trained in surveillance techniques and how to spot odd or suspicious behavior in a customer. Once this type of behavior is identified they will follow the individual either on foot or by using the store’s CCTV system to gather evidence of a crime.

             The second form of shrink, and most dangerous to a company’s bottom line, is internal theft. This is when an employee begins stealing money or merchandise from their employer. In a similar way to shoplifters the loss prevention investigator will observe and look for the warning signs. Once found he will then initiate an employee theft investigation. This is a means of gathering evidence of the associate’s criminal activity. Once enough evidence is acquired they will then interview the individual and pass on their recommendation to upper management.

             Many companies also lose money because their employees are not following policies and procedures. This reckless behavior can lead to worker’s compensation claims, lawsuits, lost or stolen merchandise, vendor fraud and, in the most extreme cases, armed robbery. Therefore it is important to perform audits and implement checks and balances on all of your processes. Make sure that your company is in compliance with all fire safety and OSHA regulations and keep an eye out for anything that could negatively affect the company’s bottom line. Making a business profitable is management’s job. Ensuring that the business remains profitable is the job of the loss prevention investigator.

For more information contact us at Loss Prevention Investigator or call 1.866.914.2567 – Atlanta Georgia

Posted April 29th, 2011 by Staff Writer and filed in Uncategorized
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The Role of the Loss Prevention Agent – Atlanta Georgia

One of the most important roles of the loss prevention agent is his/ her ability to identify a shoplifter and subsequently apprehend that individual. Now, this sounds a lot easier than it actually is. Shoplifters generally fit into one of two categories: professional and amateur. For the professional shoplifter thievery is a business and because this is how they make their living they are subject to lash out or become violent when confronted. For the amateur, shoplifting is simply a crime of opportunity. They may be slightly easier to spot, but both can potentially lead to the demise of your business if you don’t take the proper steps to stop them.

Unfortunately there is no “average shoplifter”. They come in all shapes, sizes, ages, races and from any number of different backgrounds. That’s why it is essential that the loss prevention agent know what to look for when trying to identify them. If an individual spends most of their time watching the cashier, sales associates and other customers rather than actually shopping, that’s a good sign that they may be up to no good. Baggy clothes or large jacket or coats when they’re not called for is another red flag you should be watching for.

Remember: you don’t have to be a loss prevention agent to know that cameras aren’t allowed in restroom and fitting rooms. They shoplifters are well aware of this fact, so you need to keep a watchful eye on these areas. You may see an individual go into the fitting room with 4 items and come out with only 2, or they may enter the restroom with merchandise and come out with nothing in their hands. You still need to perform your due diligence and ensure that the merchandise wasn’t left in the room, but this is a good place for the loss prevention agent to begin his investigation.

For more information contact us at Loss Prevention Agent or call 1.866.914.2567 – Atlanta Georgia

Posted April 13th, 2011 by Staff Writer and filed in Uncategorized
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