A Loss Prevention Agent is a Business Asset in Atlanta GA

The retail industry is probably the business category with the greatest need for a loss prevention agent.  The purpose of the agent, or loss prevention investigator, is to identify and resolve issues pertaining to the loss of assets – merchandise, property, cash, or any other kind of property – and to prevent such losses from occurring.

Many times the value of a loss prevention agent is intangible.  The true value of the agent’s value is reflected in the lack of shortage, the decrease in theft, the saving of the operational expense budget dollars through tighter controls.  Actually, the fewer apprehensions of shoplifters, the fewer terminations for employee theft, the fewer procedural violations uncovered, the more successful the loss prevention investigator may be considered.

There are retailers that take on the role of their own loss prevention department, or assign its responsibility to another area of the business.  The fact is that the role of the loss prevention agent is highly specialized with skills developed over a wide variety of situations.  It is not an area for someone without training or experience, or the results of the loss prevention program will not be optimal.

But for a retailer with one or only a few locations, the addition of a loss prevention agent may not be practical.  In that case, the solutions might be a partnership with a company of loss prevention consultants, who can react to immediate issues, set up a practical loss prevention program, conduct periodic audits, and track progress and measure successes.

The best answer for a retailer then may be to “dip his toe in the loss prevention pool” by consulting with an expert loss prevention agent who can analyze, identify and correct procedural vulnerabilities, as well as one who possesses the skills to interview staff members and develop information that leads to the elimination of unacceptable employee behavior.  And an added benefit is the training in shoplifter prevention and shortage awareness can present to all employees.

The loss prevention agent is not a police officer and has different priorities.  The priority of a loss prevention investigator or agent is to improve the profitability of the business through the reduction and recovery of loss.  The priority of a police officer is (as it should be) the reduction of crime in society.

Discuss your situation with a qualified loss prevention agent in Atlanta GA at 866-914-2567 or click here for more information.

Posted March 18th, 2011 by Staff Writer and filed in Uncategorized
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Role of the Loss Prevention Agent – Atlanta Georgia

 In most organizations the loss prevention agent is the first line of defense between you, the business owner, and the would-be criminals who are trying to rob you of your profits. External theft, or shoplifting, prevention is what most people associate the job to be about. They either work undercover on the sales floor, pretending to be shopping while providing surveillance of all activities going on within the building, or they’re posted in a camera room monitoring the store’s CCTV system for any wrong-doing. Once a shoplifter is spotted it is the loss prevention agent who goes out to apprehend and detain them until the police arrive.

 The loss prevention agent is also responsible for investigating internal, or employee, theft. There will often be times when in the course of their day they observe a cashier taking money from the till or free bagging merchandise for a friend or relative. In those direct and concrete cases it is their duty to apprehend the employee and any conspirators involved in order to keep the money or merchandise within the store. In more complicated cases the loss prevention agent may simply be called upon to build a case and gather evidence against an individual or group of individuals. His/ her superior will then come in to conclude the case.

 No two days are alike in this line of work. One day you may be faced with a group of raucous teenagers who are causing a diversion in one part of the store while their associate fills a backpack full of clothing. The next day an assistant manager may be observed pinching a $100 out of the cash room till and placing it in his pocket. Later that day a group of thugs may run in, grab a handful of merchandise and run out. The loss prevention agent must stay vigilant and be ready for any and all circumstances.

For more information about loss prevention consultants or loss prevention investigator contact us at Loss Prevention Agent or call 1.866.914.2567 – Atlanta Georgia

Posted March 13th, 2011 by Staff Writer and filed in Uncategorized
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Loss Prevention Investigator – Atlanta Georgia

 The job of the loss prevention investigator can be a complicated one. You are the main line of defense that a company has against shoplifters and dishonest employees. As such it is your responsibility to investigate shrinkage and loss, determine where they originated from and, if necessary, apprehend the individuals responsible for that loss. The job’s not over there though. You may also be called up to testify in a court of law as to the criminal activity of the person you apprehended. For this reason you must be thorough and communicate your thoughts effectively.

 Sadly enough, most people are not eager to take responsibility for their actions and accept the consequences. Therefore they enlist the services of legal council to try to find any loophole possible to get them out of trouble. I can’t tell you how many times I’ve showed up to court in my Sunday best just to have the defense attorney take one look at me and plead guilty. See, if your case is airtight (and it should always be) there last hope is if the loss prevention investigator doesn’t show up to court. The case gets thrown out and the criminal walks.

 Now if something like that happens (or you simply lose your case due to poor preparation or communication) you have a new set of problems on your hands. A defendant that has been found not guilty by a court of law can then return and attempt to sue you and your company. This is why it is so important that you always have an airtight, prosecutable case before making an apprehension, maintain good records, and have the ability to convey your thoughts calmly and professionally to a judge if necessary. These are all key to being a successful loss prevention investigator.

For more information about loss prevention agent or loss prevention consultants contact us: Loss Prevention Investigator or call 1.866.914.2567

Posted March 8th, 2011 by Staff Writer and filed in Uncategorized
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