Making the decision on Loss Prevention Consultants

Considering hiring loss prevention consultants? Here are a few good reasons why doing your research could make all the difference in the world.

Retailers and businesses alike face many of the same obstacles to making a profit. Employee theft, white collar crimes, physical security issues and many other avenues of loss are all factors in determining your business needs.

Here are a couple of things to consider when looking for Loss Prevention Consultants. In this example, we’ll use Company “A”.  Company A has identified merchandise loss during their inventory process. They are an emerging business with a growing customer base. After their inventory, the management was at a loss. They kept looking at all the wrong places for answers that were right in front of their faces. Merchandise in the liquor department and merchandise in the electronics section were missing in large numbers. The items are controlled stock on the salesfloor and are maintained in employee only area in the back of the store. At this point, it’d be well advised to bring in professionals, Loss Prevention Consultants. 

Company A hired a loss prevention consultation firm and the investigations begun. Advisors arrived to the location and examined everything from forensic accounting to external theft investigations. Looking into the receiving practices proved the merchandise was received when it should have been. An even further look showed the possibility of a couple of associates taking merchandise out of the back roll-up door just after being received. The Loss Prevention Consultants brought in a  loss prevention investigator who gathered the investigation materials and arranged the interview/interrogation of the suspected employees.

The interrogations were performed, and the two employees admitted to the theft. Additionally, the Loss Prevention Investigator was able to get the two employees to agree to a search of their private homes. The local police department was contacted and a search of the employees’ home recovered over $100,000 in merchandise.

For more information contact us at loss prevention consultants or call 1.866.914.2567

 

Posted October 4th, 2010 by Staff Writer and filed in Uncategorized
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What can a Loss Prevention Agent do for your business?

A loss prevention agent can offer a wide variety of services for any business. Their main role or typical job duties involve the apprehension of shoplifters.

Apprehending shoplifters is an important function of the retail environment, especially in areas where instances of customer theft is high. Metro areas, low income high crime areas and the type of retailer can all indicate customer theft trends. Identifying the best fit for your business can make the difference.

As an example, when I worked as a loss prevention agent many years ago, a particular retailer was having a problem with shoplifters. Daily, the employees witnessed customers entering the store, selecting merchandise and simply walking out. The managers were too busy with their tasks, and the other associates were intimidated to approach these customers.

I was assigned to the store with the task of impacting customer theft. Immediately, I identified the “hot spots” or areas where customers left empty packages. I would then take notice the types of merchandise being taken and plot my day out from there. Usually, I would spend the greatest amount of time in the health and beauty section. Just like a customer, I’d dress the part and play the part. I read the backs of product packaging and at the same time I’d glance over and watch the various customers’ habits.

As a Loss Prevention Agent, working this store was fun. It took no time at all to identify the first shoplifter. As time went on, I was apprehending a lot of shoplifters and in a brief amount of time, the shoplift activity slowed.

A good Loss Prevention Agent can dramatically impact the shoplift activity in your stores and businesses. My recommendations for anyone looking to hire a loss prevention agent… do your research and find one that best suits your business needs.

For more information visit us at:  loss prevention agent or call us at 1.866.914.2567

 

Posted October 4th, 2010 by Staff Writer and filed in Uncategorized
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