Atlanta Area Convenience Store Employees Caught In Theft Of Over $121,000 In Lottery Tickets & Cash

The owner of a Metro Atlanta area convenience store chain contacted us with a suspicion that several employees may be involved in lottery theft based on serious irregularities in the company’s books. We began an employee theft investigation.

To develop investigative information, our loss prevention investigator installed two covert closed circuit TV cameras covering the cashiers’ area and the lottery machine. Video confirmed that the store manager, who had been employed for several years, was routinely stealing large quantities of lottery scratch off tickets.

A second employee was found to be stealing cash from sales by accepting cash from a customer, making change from the register, then pocketing the cash.

Based on the information collected, the manager was interviewed by our loss prevention investigator . The Atlanta area convenience store manager admitted stealing lottery tickets totaling $111,150.00 and cash in the amount of $6,500.00. The money was taken to pay bills and for a “gambling problem” over a period of the previous 2 years.

The second employee was interviewed as well by our loss prevention investigator . This employee admitted stealing approximately $3400.00 in cash over the previous year by not ringing sales up and pocketing the money. The employee did this for “spending money”. This employee also admitted knowledge of the manager’s lottery activities. This individual had been employed for a year and a half.

Contact us at: loss prevention investigator or in the Atlanta area call 1.866.914.2567

 

Posted August 26th, 2010 by Staff Writer and filed in Uncategorized
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Atlanta Loss Prevention Investigator

Loss prevention investigator’s in the Atlanta area.

A loss prevention investigator conducts employee theft investigation in any type of business, traditionally in the retail sector. However, we have found that the skills and techniques are used seamlessly across any business sector.

Employee theft, embezzlement, business fraud and vendor fraud are just a few of the areas that a loss prevention investigator can look into. Why pay for an investigator? Why would you not just call the police? First Police Departments have always been traditionaly understaffed in this area. With the economic problems the country is going through staff cuts have also hit the police. Then keep in mind that violent crime always takes priority.

In addition a typical law enforcement investigator in the U.S.is assigned an average of 30 cases a month. How many of those are going to get the attention they deserve. Yours would be added to the pile.

If you do not submit a finished case and I mean a completely finished case that is exactly what will happen. We are routinely told three months to a year for law enforcement to bring the case to charges filed in a case they conduct by themselves.

loss prevention investigator can be dedicated to that one investigation and do the same work, many times with higher quality standards than a law enforcement investigator. Again it is the difference between the public and private sector.

Should you hire an off duty police officer? Again, the difference between the public and private sector is that not only will the loss prevention investigator generally have a higher skill level but also a true loss prevention investigator is a business person. We understand business needs and are not only concerned with putting someone in jail.

Atlanta is a very dynamic city with a vast and diverse business community. Law enforcement in the metro area is stretched to the limit. Don’t let your case be put in “the pile”

Contact us or in the Atlanta area call 770.426.7593

Posted August 24th, 2010 by Staff Writer and filed in Uncategorized
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Who Is A Qualified Loss Prevention Investigator?

When looking for a loss prevention investigator for employee theft investigations you should keep in mind that one of the principal requirements is a high skill level in interview and interrogation.

Very few people understand how this works. The average person takes what they see on TV as reality. Far from it.

An interrogation is a structured conversation that follows very clear guidelines. If someone says “I can just talk to him or her for a while and usually they will tell me something”, run. This approach along with good guy, bad guy routines and the like are simply garbage.

This is a skill that many portray as having, but few are truly qualified. When you need an loss prevention investigator look for the follow things:

1 A person who has worked successfully for several major companies such as Macy’s, Wal-Mart, The Gap… They should have a clean track record at each of these companies.
2 Did they actually do investigations on their own to completion?
3 How many interrogations have they done on their own? If it is less than 400, keep looking.
4 How many formal interview and interrogation courses have they completed? They should have certificates from organizations such as John Reid, Wicklander…. If they tell you “Oh I didn’t need those I learned on the job” find someone else. That’s like asking someone to be your lawyer based on the number of John Gresham books they read.

These courses and methods not only provide structure to the investigator but when you get to court not having formal training to hold up is asking for trouble. The defense will tear them apart.

Do not trust your business or investigation to a loss prevention investigator that is less than qualified.

Contact us or call 1.866.914.2567

Posted August 21st, 2010 by Staff Writer and filed in Uncategorized
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Loss Prevention Consultants

There are a lot of people that call themselves loss prevention consultants, but what should a professional loss prevention (LP) consultant provide? There are a number of disciplines in LP: employee theft, shoplifting, inventory control, safety sometimes falls under LP, LP training and auditing just to name a few.

Many LP people that consult are generalists in most of these areas. You should narrow down your search by looking carefully at what you need. Loss prevention consultants that have auditing development skills can help you keep your losses down by identifying and preventing theft, loss, shoplifting and more.

Auditing is proactive. Audits are designed to seek out the causes of loss and bring them to the surface. Management then can make policy and procedure changes that increase profitability. Audits are then done on a routine basis but unannounced basis. The results should go directly to Senior Management.

Another proactive area loss prevention consultants can help a business with is LP Training.  Training should target entry-level employees all the way to middle management. Topics can include employee theft identification and prevention, how to deal with employee theft, shoplifting, inventory control, vendor fraud, pre-employment interviewing and more.

Seasoned loss prevention consultants should have a minimum of 15 years of loss prevention experience in several major companies. Do not be afraid to ask for letters of reference or referrals. You should talk to them at length about their experience. Does it fit with your business model and goals? Watch for people that try to talk like the police. A true LP professional is a businessman not a cop.

Loss Prevention Systems, Inc. of Atlanta employs professionals with store level, regional level, district level and director level Loss Prevention experience, each with decades of success. For more information contact us or call 1.866.914.2567

Posted August 20th, 2010 by Staff Writer and filed in Uncategorized
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Loss Prevention Agent…Want a new career path?

Loss Prevention is found in every company, especially retail, that is concerned about reducing losses from theft.   Loss prevention agents are involved in apprehending shoplifters, testifying in court, investigating employee theft, conducting interviews, and much more.

What type of person makes a great loss prevention agent ?  If you have prior military service, loss prevention is a great transition to the civilian job force.  Criminal justice majors in college are also great candidates for this type of career.  It will help get your foot in the door for later career opportunities. 

There are online courses as well as classroom style settings that will offer training for loss prevention agents .  Some of these courses can be completed in as little as 2-3 weeks.  Many individuals going into this career path do not have prior experience.  Companies who hire loss prevention agents are mainly retail but can include hotel chains, restaurants, super markets and distribution centers. 

It sounds kind of clandestine; however these people are not like security guards with a uniform and a night stick to attack you as you exit.  They quietly observe the shoppers, or shoplifters, and individuals in the retail setting, much like they are a customer themselves. Usually these types of careers are not dangerous.  Most companies will employ a non violent policy to protect their employees. 

You probably will not become rich taking a job of this nature.  The average national salary for loss prevention jobs is $20-$30K per year.  This total includes bonuses as well as benefits.  Retail, clothing and apparel stores seem to pay a higher price than say a restaurant or hotel.  On average, Macy’s is the top income provider coming in at $26K straight salary.  Kmart is the lowest at $18K.  This information was gained from payscale.com.

If you need additional information on training or hiring a loss prevention agent please contact us.

 

 

 

Posted August 20th, 2010 by Staff Writer and filed in Uncategorized
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4 Tips before you hire a Loss Prevention Investigator

There are some things to consider before you hire a  loss prevention investigator.

#1. What is their training?  If their training is completely on the job, they may have one or a narrow view of how to handle loss prevention.  The ideal  loss prevention investigator will have real world on the job training, preferably several years with more than one retailer, as well as secondary education/ professional training.

#2.  Are they a licensed investigator?  Hiring a licensed investigator is not only common sense, but hiring one that is not licensed means they are breaking the law.  Additionally if taken to court, it will get thrown out with a non-licensed investigator building the case.

#3. Ask to see case files. A solid  loss prevention investigator is going to have this resource available in volumes.  It is very easy to look bigger than you are in the world of the Internet.  Get proof.

#4 Get references.  Third party testimonies are a great way to help guide the decision to hire a professional.  You will learn about demeanor, style, efficiency, professionalism and get a feel for how confident their clients are in their abilities.

Bonus tip. Leave the investigation up to the professionals.  Calling the police without a well developed case or acting hastily can eliminate your chance of learning the truth or ever recovering any damages.

For more info visit here:  loss prevention investigator

Posted August 12th, 2010 by Staff Writer and filed in Uncategorized
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A Loss Prevention Agent Can Solve Your Riddle and Protect The Innocent

The following two scenarios are pretty good clues you should seriously consider talking to a professional loss prevention agent.

Scenario one: You are a retail business owner who has a suspicion that you have an employee who is stealing from you, but you can’t quite put your finger on it the specifics.

Scenario two: There have been small amounts of cash missing, the register doesn’t always balance at the end of the day, or that item of merchandise you were sure you had yesterday can’t be located today, and there is no record of its being sold.

You may be asking yourself the following questions:

How do you find confirm you have a case of employee theft and how do you determine the how serious it is?

Is now the time to confront the suspect employee or to launch a full blown internal investigation to find the source of you suspicions?

Will a confrontation cause the guilty employee to stop his actions before you are able to prove involvement and have a chance at restitution?

In order to alleviate internal theft properly, certain steps must be taken by a qualified loss prevention agent.  These trained professionals will protect any innocent employees from feeling suspect and to protect you from any liability.

This is the time to contact an experienced loss prevention consultant who has the skills and experience to quickly get to the bottom of your problem and to find out the depth of employee involvement using highly developed investigative analytics and interview skills and to bring the situation to a successful conclusion.

For further information on what a Loss Prevention Agent can do for your situation, visit here.

Posted August 11th, 2010 by Loss Prevention Investigator and filed in Employee Theft, Loss Prevention Agent, Loss Prevention Consultant, Loss Prevention Investigator, White-Collar Crime
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Employee Theft Issues Best Handled Through Loss Prevention Consultants

These scenarios are good clues you should consider talking to  professional loss prevention consultants.

You are a retail business owner and have recently had a suspicion that you have an employee who is stealing from you, but you can’t quite put your finger on it the specifics.  There have perhaps been small amounts of cash missing, the register doesn’t always balance at the end of the day, or that item of merchandise you were sure you had yesterday can’t be located today, and there is no record of its being sold.

How do you find out if you have a case of employee theft and how do you determine the how serious it is?

Is now the  time to confront the suspect employee or to launch a full blown internal investigation to find the source of you suspicions?  Will a confrontation cause the guilty employee to stop his actions before you are able to prove involvement and have a chance at restitution?

In order to alleviate internal theft properly, certain steps must be taken by a qualified  loss prevention consultant to protect any innocent employees from feeling suspect and to protect you from any liability.

This is the time to contact  experienced  loss prevention consultants who have the skills and experience to quickly get to the bottom of your problem and to find out the depth of employee involvement using highly developed investigative analytics and interview skills and to bring the situation to a successful conclusion.

For further information go to:  Loss Prevention Consultants

Posted August 9th, 2010 by Loss Prevention Investigator and filed in Employee Theft, Loss Prevention Consultant
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Suspect White Collar Crime? Call a Loss Prevention Investigator

If you suspect your business is victim of corporate fraud/ white collar crime, you should consider consulting a loss prevention investigator.

Wikipedia defines white-collar crime as “a crime committed by a person of respectability and high social status in the course of his occupation”. We have found that this kind crime is not just reserved for the Senior Management of a business or retail establishment. People frequently involved in white-collar crime include Department Heads, Assistant Managers and Managers.

Employees at this level of management have access to inventory, cash, bookkeeping records and deposits. They can make changes to inventory and records and are in fact expected to do so in a genuine business situation.  Because of this access and trust there are employees that end up committing white collar crime by voiding sales, modifying the accounting records, stealing inventory and depositing checks to their own account.
How can an employer protect it self from white collar crime? To begin with the hiring process must be designed to screen out candidates that have high-risk backgrounds. Some of these include:

  • Termination from a previous job for theft.
  • Poor credit history. If a person cannot manage their own money do you really want them managing yours? There are some exceptions such as a severe medical problem. But beyond those types of issues a poor credit record tells you how they manage their life.
  • Traffic tickets beyond the occasional speeding ticket. Drunk driving, reckless or careless driving and frequent accidents tell you yet again more about how the person conducts themselves.
  • Criminal histories also give us a window into a person’s mindset. I am not talking about the check they bounced in college for dry cleaning. Domestic violence, assaults, drunk and disorderly type incidents show that a person is not in control of themselves. And of course convictions for serious crimes such as murder, kidnapping and rape not only show us that the person is out of control but is a high-risk liability for an employer. If you hire someone like this and they commit any crime against your employees or customers and you will most likely be held liable.
  • Employment testing with one of the many employment-screening tools that sort out people that are prone to the issues above are very effective.
  • Drug testing
  • Companies should conduct multiple interviews by more than one management team member skilled in pre-employment interviewing.
  • Check references. This tends to get down played but clearly has merit. Require references with teacher’s previous supervisors, co-workers, etc beyond the ones that they list on their resume.

Protect your self by being proactive. Remember, white-collar crime is never, ever going away.

For more information what a loss prevention investigator can do for your potential issue, go here: White-Collar Crime or call 1.866.914.2567

Posted August 5th, 2010 by Loss Prevention Investigator and filed in Employee Theft, Loss Prevention Investigator, White-Collar Crime
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